Running head: HUMAN RESOURCE SKILLSHuman Resource SkillsStudents name:Institutional affiliation:1HUMAN RESOURCE SKILLS2Human Resource SkillsIntroductionOrganizations are improving the performances of their business processes in order toimprove quality and productivity of the organization. This improvement is essential as itincreases their competitive advantage. For businesses to achieve this competitive edge, they haveto transform the core processes of the organization to strategic capabilities. Outsourcing has beenproven to be a viable approach for a business to gain strategic capabilities that will in turn boostits competitiveness (Butler et al., 2010). Organizations rely on the skills and competencies ofhuman resource practitioners to effectively identify, assess, and appoint outsourcing partners thatwill provide quality services.Business process outsourcing is an emerging trend in the world of business today. Simply,it is the transfer of certain internal functions of a business to an external service provider. Bytransferring these functions the external provider becomes the owner, manager, and administratorin accordance with a predefined set of metrics. Organizations have moved from just outsourcingthe non-peripherals functions to sourcing out the core critical processes such as finance andaccounting (Savena & Bharadwaj, 2009). Therefore the process of outsourcing has become veryimportant in a business as it determines the quality of servi ...
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